Best AI tools/Front desk/AI customer support helpdesk
AI customer support helpdesk

Gorgias

Ecommerce helpdesk with an AI Agent that resolves support tickets for Shopify stores.

OUR TAKE

The support upgrade for Shopify stores whose inbox has outgrown a chat widget.

Where it appears

Best for online storesThe Best AI Customer Service Software for Small BusinessesUpgrade pickThe Best AI Tools for Shopify and Ecommerce Sellers

What’s good

  • Built around Shopify orders
  • Ticket based pricing
  • AI Agent on every plan

What to know

  • AI Agent rate not published on pricing page
  • 10% one star reviews on Shopify App Store

Key features

  • AI Agent for autonomous ticket resolution
  • AI Shopping Assistant
  • AI replies and summaries
  • Live chat on all plans
  • Voice and SMS add ons

Works with

  • Shopify
SOURCES

Where this comes from

01
Gorgias pricing
02
Gorgias on the Shopify App Store
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