AI customer service software
Freshdesk
Ticketing help desk with the Freddy AI Agent included on every plan.
The best budget help desk with AI sessions in the price.
Where it appears
Budget pickThe Best AI Customer Service Software for Small BusinessesWhat’s good
- Low price
- AI agent included
- Trial of top plan
What to know
- No free plan listed
- Copilot costs extra
Key features
- Freddy AI Agent on all plans, first 500 sessions included
- Extra AI sessions $49 per 100
- Freddy AI Copilot add on $29/agent/month (Pro, Enterprise)
- Freddy AI Insights on Enterprise
- MCP actions add on
Where this comes from
01Freshdesk pricing