Dentina is an AI receptionist built only for dental offices, and it books, reschedules and cancels appointments straight into the practice software. It is our top pick for most practices thanks to deep integrations, flat per location pricing and a 30 day trial, but you should get a signed BAA and check Premium features before committing.
What Dentina is
Dentina is an AI phone receptionist for dental practices. It was built by a dentist, Peter Gabbay, DDS, and is based in Los Angeles Dentina ↗. It answers calls 24/7, including after hours, lunch, weekends, holidays and overflow, and it can handle many calls at once with no hold music or voicemail Dentina ↗.
Beyond the phone, it handles text messages and website chat, and it can make outbound calls for recalls, confirmations and reactivations Dentina ↗. Dentina says it is used by more than 1,000 practices and has handled over 2 million calls, though those are the company's own figures Dentina ↗.
Setup works through a call forwarding rule with your existing carrier, so there is no new hardware or number change, and the company says most practices go live in about 3 days Dentina ↗. Hands on testing is in progress; we will update this review with results.
What it does well
Booking is its biggest strength. Dentina writes bookings, reschedules and cancellations back to 11 practice management systems: Open Dental, Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Curve, Denticon, Cloud9, Dolphin, OrthoTrac and PracticeWorks Dentina ↗. Many general AI receptionists only take messages or book into a separate calendar.
It follows real dental scheduling rules. Dentina respects provider restrictions, operatory limits, appointment type rules, provider hours and lunches, and age based appointment types Dentina ↗. It can book a whole family in one call, match existing patients and avoid duplicate records Dentina ↗.
It works with the phone system you already have. Dentina lists AT&T, Verizon, Comcast, Cox, Spectrum, Weave, Mango, GoToConnect and Adit among supported carriers Dentina ↗.
Languages are a plus. Standard covers English and Spanish, and Premium covers up to 57 languages with automatic detection Dentina ↗.
Pricing is flat and published. Both plans include unlimited calls and minutes for a set monthly fee per location, rather than charging per minute Dentina ↗ CloudTalk pricing ↗. Call recording and analytics are included, and Dentina tracks which calls became patients Dentina ↗.
Where it falls short
Key features are on Premium only. Warm transfers to your staff, two way texting, web chat with scheduling, custom screening questions and emergency forwarding all need the $399 plan Dentina ↗. On Standard, calls the AI should not handle become detailed messages instead Dentina ↗. CloudTalk notes this matters for emergencies CloudTalk pricing ↗.
Standard allows up to 6 appointment types, and both plans cover up to 3 providers per location Dentina ↗. Larger offices may outgrow that, and prices for extra providers are not public CloudTalk pricing ↗.
Compliance details need checking. Dentina says it is HIPAA compliant by design, but the home page does not mention a business associate agreement Dentina ↗. Ask for a signed BAA before patient data flows.
Independent reviews are thin. A CloudTalk roundup found no listings on G2, Capterra or Trustpilot, and the testimonials come from Dentina itself CloudTalk reviews ↗. CloudTalk sells a competing phone product, so read its view with that in mind.
Outbound campaigns are custom priced, and Dentina notes some outbound workflows are coming soon or in limited release Dentina ↗.
Pricing and plans
Standard Inbound starts at $299 a month per location, billed yearly, for up to 3 providers Dentina ↗. It includes 24/7 answering, booking into your practice software, English and Spanish, up to 6 appointment types, one way text confirmations and call analytics Dentina ↗.
Premium Inbound starts at $399 a month per location, billed yearly, also for up to 3 providers Dentina ↗. It adds warm transfers, two way texting, web chat, up to 57 languages, up to 10 appointment types and advanced analytics Dentina ↗.
Yearly billing saves 20 percent Dentina ↗. CloudTalk estimates monthly billing at about $374 for Standard and $499 for Premium per location CloudTalk pricing ↗. Outbound campaigns and groups of 10 or more locations get custom quotes Dentina ↗.
There is a 30 day free trial and no setup fee, and Dentina says you can cancel any time Dentina ↗. Your phone bill stays separate CloudTalk pricing ↗.
Who should (and shouldn't) use it
- Good fit: dental practices on one of the 11 supported practice systems that want calls booked automatically.
- Good fit: offices that miss calls at lunch, after hours or when the front desk is busy.
- Good fit: practices with many Spanish speaking or multilingual patients.
- Skip it if: you are not a dental office.
- Skip it if: you need warm transfers but want to stay on the cheaper plan.
- Skip it if: your practice software is not on the supported list.
Alternatives worth a look
- My AI Front Desk: a cheaper general AI receptionist from $79 a month billed yearly, with texting, web chat and a signed BAA My AI Front Desk pricing ↗.
- Arini: a dental AI receptionist with inbound and outbound calls, listed from $499 a month on Capterra Arini on Capterra ↗.
- Weave: adds an AI receptionist to Weave's dental phone and texting system, with plans from $199 a month Weave pricing ↗.
Where it appears
Our pickThe Best AI Receptionist for Dental OfficesWhat’s good
- Deep dental PMS write back
- Published pricing
- 30 day free trial
What to know
- Warm transfer only on Premium
- BAA not mentioned on home page
Key features
- 24/7 inbound calls, SMS and web chat, including overflow
- Bookings, reschedules and cancellations written back to the PMS
- Follows provider, operatory and family booking rules
- Outbound recall, confirmation and reactivation calls
- Warm transfers and up to 57 languages on Premium
- Works with existing carrier through call forwarding
Works with
Questions people ask
How much does Dentina cost?
Standard starts at $299 a month per location and Premium at $399, both billed yearly for up to 3 providers. Outbound and large groups are custom priced Dentina ↗.
Does Dentina have a free trial?
Yes. Dentina offers a 30 day free trial with no setup fee Dentina ↗.
Which practice management systems does Dentina work with?
Open Dental, Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Curve, Denticon, Cloud9, Dolphin, OrthoTrac and PracticeWorks Dentina ↗.
Is Dentina HIPAA compliant?
Dentina says it is HIPAA compliant by design, but its home page does not mention a BAA, so request a signed one during the trial Dentina ↗ CloudTalk pricing ↗.
Where this comes from
Checked Oct 9, 2026. Vendor pages describe their own products; independent sources add outside views. Hands on testing is in progress.
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