Rosie is an AI phone receptionist that answers every call 24/7 in English and Spanish, takes messages, answers common questions and sends booking links or books appointments. Its minute based plans make it a strong budget choice for busy phone lines, starting at $49 a month for 250 minutes. Most trade businesses will want the $149 Scale plan, since direct booking and live transfers start there.
What Rosie is
Rosie is an AI answering service for small businesses Rosie pricing ↗ Rosie ↗. It picks up your calls with a natural voice, answers questions about your hours, services and prices, takes messages and helps callers book appointments Rosie pricing ↗ Rosie ↗. After each call you get a summary, a full transcript and a recording by email or text Rosie pricing ↗ Rosie ↗.
Rosie says more than 2,000 small businesses use it and that it has handled more than 3.1 million calls Rosie ↗. It names home services, plumbing, HVAC, electricians, construction, law firms, property management, real estate, automotive and salons among the industries it serves Rosie ↗.
What it does well
Setup is quick. Rosie trains itself from your website and Google Business Profile, so it starts with your real services and hours Rosie ↗. You can add custom answers, pick from more than 10 voices, name the agent and set the greeting Rosie pricing ↗.
It never sends a caller to a busy signal. Rosie handles several calls at once and screens out robocalls, 1-800 numbers and sales calls Rosie ↗. It answers 24/7 Rosie pricing ↗.
Every plan speaks English and Spanish on every call Rosie pricing ↗. That matters for many trade and service businesses with Spanish speaking customers.
The higher plans handle urgent calls well. Scale books directly on your calendar, texts callers during the call and adds warm and live transfers, so an emergency can reach you Rosie pricing ↗. Growth adds waterfall transfers, which try several numbers in turn until someone picks up, useful when the owner is on a job and the office is at lunch Rosie pricing ↗.
The extras are generous. A website chat widget is free on all plans, and native iPhone and Android apps are included Rosie pricing ↗. Hands on testing is in progress.
Where it falls short
The cheapest plan does less. On Professional, Rosie texts callers a booking link instead of booking for them, and you get only two message taking scenarios Rosie pricing ↗. Direct calendar booking and live transfers need the $149 Scale plan Rosie pricing ↗.
Integrations are thin. Rosie connects to other apps through Zapier, and its pricing page lists Zapier rather than named calendar or CRM connections Rosie pricing ↗. It does not name Jobber, Housecall Pro or ServiceTitan as integrations Rosie pricing ↗ Rosie ↗.
Some answers are missing. The pricing page asks what happens if you go over your minutes but did not show an overage rate when we checked Rosie pricing ↗. We also found few independent user reviews, and its Capterra listing had none when our guide was checked Capterra ↗. Treat the free trial as your real test.
Pricing and plans
Professional: $49 a month for 250 minutes, with booking links by text, 2 message taking scenarios, spam detection and free website chat Rosie pricing ↗.
Scale: $149 a month for 1,000 minutes, adding direct calendar booking, texting during calls, warm and live transfers and 5 message scenarios Rosie pricing ↗.
Growth: $299 a month for 2,000 minutes, adding waterfall transfers, unlimited scenarios, custom training from your documents, white glove onboarding and priority support Rosie pricing ↗.
Add ons: website texting costs $50 a month for 25 conversations, then $1 per extra conversation Rosie pricing ↗.
Billing notes: paying yearly gives you two months free Rosie pricing ↗. There is a 7 day free trial, and Rosie says you can cancel any time Rosie pricing ↗. The overage rate and setup fees were not shown on the pricing page Rosie pricing ↗.
Who should (and shouldn't) use it
- Good fit: businesses with lots of short calls about hours, prices and directions.
- Good fit: trade businesses that need English and Spanish and a way for emergencies to reach the owner.
- Good fit: owners who want web chat included at no extra cost.
- Skip it if: you need booking straight into Jobber, Housecall Pro or ServiceTitan.
- Skip it if: you get only a few calls a month; per call plans may cost less.
Alternatives worth a look
- Upfirst: our small business pick for calls answered and booked, from $24.95 a month for 30 calls Upfirst ↗.
- Smith.ai: AI with real people behind it, free for 25 calls a month and paid plans from $150 Smith.ai ↗.
- Jobber Receptionist: an add on for contractors already on Jobber, from $29 a month Jobber ↗.
Where it appears
Our pickThe Best AI Answering Service for Home Service BusinessesComparedThe Best AI Booking Assistant for SalonsComparedThe Best AI Receptionist for Med SpasBudget pickThe Best AI Receptionist for Small BusinessesWhat’s good
- Generous minutes on the entry plan
- Free web chat widget
- Bilingual on every plan
What to know
- Direct booking and live transfers need the $149 plan
- Overage rate not published
Key features
- 24/7 call answering with custom message taking
- Appointment links by text; direct calendar booking on Scale and up
- Warm and live transfers on Scale; waterfall transfers on Growth
- Free website chat widget on all plans
- English and Spanish on every call
- iOS and Android apps
Works with
Questions people ask
How much does Rosie cost?
Professional is $49 a month for 250 minutes, Scale $149 for 1,000 minutes and Growth $299 for 2,000 minutes. Paying yearly gives two months free Rosie pricing ↗.
Does Rosie have a free trial?
Yes, a 7 day free trial Rosie pricing ↗.
Can Rosie book appointments?
On Professional it texts callers a booking link. Scale and Growth book directly on your calendar Rosie pricing ↗.
Does Rosie speak Spanish?
Yes. Every plan answers in English and Spanish Rosie pricing ↗.
Where this comes from
Checked Oct 9, 2026. Vendor pages describe their own products; independent sources add outside views. Hands on testing is in progress.
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